The privacy of your personal
information is of great importance to us and we are committed (and
obliged by law) to protecting it. We recognise the trust you put
in Kodak Direct when you supply us with your personal information.
As a valued customer we
may on occasion want to inform you of special offers relating
to the products and services Kodak Direct provides, or simply
provide you with useful information about your account.
Typically we would extend
these offers to you either via a personalised letter or email
to you.
On every occasion where
Kodak Direct requests you to provide us with your personal details
(eg a typical photo processing order form), we include a tick
box option for you to opt out of receiving marketing materials.
By ticking the relevant box we will then adjust our database to
no longer mail and email you marketing materials. The following
is a sample of the privacy text you will find on all our order
forms and product brochures:
If you do not wish to receive money saving, quality offers on
photo processing and Kodak products from Kodak Direct Please tick
the box.
Occasionally we make your personal details available to reputable
companies who offer quality products and services. If you do not
wish to receive such offers, please tick the box.
If you do not tick any of
these boxes, we will assume you are happy to receive communications
from Kodak Direct and that you consent to Kodak Direct making
your personal details available to other companies for the purpose
of direct marketing to you.
Further Explanation
Occasionally we make your
personal details (i.e. Name, address and occasionally email address)
available to reputable companies who offer quality products and
services. When we do this, your details are only made available
for use once, and the company cannot keep your personal details
on their database. This means that you will not become a regular
customer of these other companies unless you purchase something
from them. We monitor these companies mailing practices to ensure
they are operating in accordance with the National Privacy Principles
at all times.
Whilst we would be pleased
to provide you with marketing material, you may not want to receive
it. If this is the case you have the ability to choose not to
receive marketing materials from Kodak Direct and other companies
Kodak Direct deals with. To make this choice you can simply tick
the appropriate box on any of our order forms or product brochures.
Alternatively you can access your personal details via our web site and tick the box
to opt out of receiving information from either Kodak Direct or
the companies Kodak Direct deals with. Alternatively you can write,
email, call or fax our Customer Care team and they will adjust
your personal details accordingly. (See below for contact details)
The purpose of this Notice
is to make sure that you are aware of a range of matters relating
to our ongoing collection, use and disclosure of personal information
about you. In notifying you of these matters we are also seeking
your consent to our use and disclosure of your collected personal
information in the manner described above.
As a result of and in connection
with our ongoing relationship and interactions with you (including
through the continuing use of Kodak Direct) we collect and will
continue to collect personal information about you.
If we are not able to collect
personal information about you, we may not be able to provide
you with the products and services Kodak Direct offer.
Important: Please note that unless and until you tell us that
you do not consent to our use and disclosure of your personal
information in the manner described in this notice we will be
acting on the basis that your consent to each such use and disclosure
is implied.
If you do not agree to consent
to our use and disclosure of your personal information for the
purposes of providing you with marketing material from Kodak Direct
or other companies Kodak Direct deals with, you should inform
us by calling Kodak Direct on toll free number: 1800 074 237.
Privacy and the Kodak Direct
Web Site
Collection of Personal
Information
Kodak Direct only collects
information that is voluntarily given to us, with full knowledge.
No personal information
is captured when you are simply browsing our web site.
Sometimes the information
we collect is required to enable you to purchase from our online
shop, join our members lounge, and receive free software, information
or product updates.
Correspondence by Email
and Post
If the check box is unmarked,
Kodak Direct considers permission has been granted to send such
information via email and post.
About Cookies
A cookie is a small piece
of information sent by a web server to a web browser, so it
can later be read back from the browser. It is useful to have
your browser remember specific information - such as your customer
number and password. This saves you having to re-enter your
details every time you visit a site.
Cookies cannot be used
to get data from your hard drive, your email address or any
sensitive information about you. For more information please
visit http://www.cookiecentral.com/
Advertisers on this Site
Kodak Direct cannot be
held responsible for Advertisers web sites and their content.
Your 100% Money Back Guarantee
"You can return
anything purchased from us in the original packaging, within
30 days, for an immediate replacement or full refund, whichever
you prefer. No questions asked!"
Kodak Direct is a specialist
mail order business and we have been operating successfully
for over 18 years. We are proud to say that we have many long-standing
customers who have continued to use our photo developing services
for many years. We sell a wide range of high quality products,
which we back up with a 100% Money Back Guarantee and a high
level of customer service. Security
The Kodak Direct web
site, http://www.kodakdirect.com.au/ is registered with Verisign
Inc. under its Authentic Site Program. This ensures that no
other web site can assume the identity of the original certificated
site. (Ref: Internet Explorer Help, What are security certificates.)
Further information about secure sites and certificates can
be found on your browser. In Microsoft Explorer you will find
this under Help on the top menu bar, and on Netscape by clicking
the security icon on the top menu bar.
Credit Card Numbers
Kodak Direct on-line
shop is a secure zone which means that all of your details,
i.e. name, address, phone numbers, e-mail address and credit
card numbers are protected by high level encryption which makes
them unintelligible during transmission. All of your details
are stored in a secure system at Kodak Direct.
Kodak Direct will retain
your credit card details for 3 months after a transaction. After
this time we delete your credit card details from our system.
Whilst we have taken
all steps reasonably possible to ensure the security of your
credit card details, you must bear the risk of trading on-line.
If you do not wish to disclose your credit card details over
the Internet, you can call (free call within Australia) 1-800
074 237 with your credit card details. We accept Visa, Mastercard
and Bankcard.
Postage / Handling &
Delivery
Products are normally
delivered to you by Australia Post. You can view your postage
and handling charges when your order is at the billing stage
via our web site.
If your delivery address
is within Australia, you can expect your order to be delivered
within seven working days.
International Delivery:
You may order from, or have your products delivered to, destinations
outside Australia. Postage is charged to you according to the
standard Australia Post airmail charges for the destination
country plus a handling charge.
Kodak Direct cannot guarantee
delivery times for destinations outside Australia.
Terms and Conditions
All prices on this web
site are shown in Australian dollars and include GST.
Copyright in graphics
and text appearing on this web site is subject to the laws of
copyright and vest in Kodak Direct.
